Terms and Policies

Privacy Policy:
Information that you supply to us:
We store all of the information that you enter swift-breaks.com for the purposes of shipping, so that you don't have to re-enter the same data with each order, and responding to all of your requests. 

Sharing information:

Swift Sports Cards does not share your information with any third parties.

E-Mail Communications:
From time to time we send out newsletter e-mails informing our customers of hot new releases and other comics related information.

Security:
We protect our customers information by using SSL encryption provided by Shopify, which ensure the highest level of protection when transmitting data across the internet. Furthermore, our Website servers are protected behind hardware and software firewalls and tested on a regular basis using industry standard Web scanners to keep our severs and site protected from any malicious activity.

Shipping Prices

Returns:

Swift Sports Cards accepts returns of damaged sealed goods when you notify us within 14 days of receiving the item. In the case of damaged or mis-shipped orders, please contact us at swiftbreaks@gmail.com and send any returns directly to:

 

Swift Sports Cards 

18 Saint Marks Close

Great Wyrley

Walsall

Staffs

WS6 6PZ

United Kingdom

Return postage cost to be paid by customer.

Missing Hits from sealed product:

There are sadly occasions when opening sealed products the manufacturers declared hits for autos and inserts are missing. At Swift Sports Cards  we only act as a reseller of these sealed products and are unable to supply you with any missing hits. In the event your product is missing a hit you should contact the customer services department for the company who has manufactured the product you have purchased. We will of course do our best to help with your complaint but unfortunately have no special contacts within any particular company.

 

Shipping Policy:

We will dispatch cards obtained in breaks once every 3 weeks unless you specifically contact us to ask to send your cards early.

Should an item be declared lost we accept liability and will offer a full refund or replacement product at our cost whilst we recover any losses from the courier ie. Royal Mail etc. No additional costs will be incurred by the customer in these circumstances. Just contact us on swiftbreaks@gmail.com

 

Cancellations:

If for whatever reason an order other than a pre-order needs to be cancelled please contact us at the soonest possible opportunity as we are unable to cancel any orders once they have been shipped.

 

Pre-orders:

How do Pre-Orders work?

A Pre-Order is where a customer places and order for an item that we do not yet have in stock. In this event, we reserve the customer's order and when we have the required item(s) in stock, we dispatch them to the customer. All Pre-Orders are a firm sale and cannot be cancelled or returned. 

What happens if my Pre-Order doesn't come into stock?

Every now and then, manufacturers' scheduling and shipping dates can change and some Pre-Orders can be delayed, brought forward or cancelled. If the delivery date for an item changes, we will update that item on our website. If we cannot fulfil Pre-Order, we will send you an email to confirm the reason why. 

There are also occasions when a manufacturer does not fulfil our requirements fully, and we do not have enough stock all of the pre-orders. Should this occur, we will fulfil as many orders as we can, beginning with the earliest orders made. If your order cannot be fulfilled we will email you to let you know.

Please be aware that making a pre-order does not 100% guarantee that we will get that item into stock. We cannot be held responsible for suppliers' cancellations or date changes.

In the rare event where a customer has paid in full for a pre-order where we are unable to supply the product we will provide the customer a full refund along with a specific explanation why we had to cancel the preorder.